GPS & Location
We require precise GPS location to connect you with nearby passengers and track rides for safety.
Data Security
We use industry-standard encryption and secure servers to protect your personal and document data.
Data Control
You have full control over your data, including the right to permanently delete your account at any time.
1. What Data We Collect
To provide and improve our service, Captain Taxi collects the following information:
- Personal Information: Your full name, phone number, and any identification documents (ID cards or Driver’s Licenses) you upload for verification.
- Precise Location Data: We collect your precise GPS location while the app is in use (and in the background when you are "Online"). This is required for navigation and to connect you with riders.
- Device Data: We collect information about your mobile device, including hardware model, operating system version, and unique device identifiers for security and analytics.
2. Why We Collect the Data
Your data is used specifically for the following purposes:
- Verification: We use your phone number to verify your account via One-Time Password (OTP).
- Service Delivery: We use your location to track rides, calculate fares, and connect you with nearby passengers.
- Safety: Your personal documents are processed for background checks and identity verification before you are authorized to drive.
3. Data Sharing
We value your trust. We do not sell your personal data to third parties. We only share data with:
- Necessary Service Providers: Third-party services required to run the app, such as Google Firebase (for cloud storage/authentication) and Map services (for navigation).
- Legal Requirements: Law enforcement if required by a legal warrant or to ensure the safety of our users.
4. Account and Data Deletion
We provide users with full control over their account information:
- How to Delete: You can request account deletion directly within the App Settings or by contacting our support team via email.
- The Process: Once an account deletion request is processed, all personal data, including your ID details and location history, will be permanently removed from our servers within 30 days.
Apple Compliance Note
In accordance with App Store guidelines, users have the right to delete their account and all associated data from within the app interface at any time.
5. Security Measures
We implement robust technical and organizational measures to protect your information. This includes the use of secure servers, SSL encryption for data transmission, and restricted access to sensitive documents.
6. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: support@kurdtaxicaptin.com
Email Support